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Frequently Asked Questions

Payment/Billing methods

Secure payments

To always ensure secure payments, our payment pages are protected with SSL encryption and all payment solutions are certified.

How do I pay?

Dear Sam offers payment via card or Paypal. Please read more about our different payment methods below.

Klarna Payment

In collaboration with Klarna, a world-leading payment provider, Dear Sam offers payment via card.

Card payments:

We offer payment in with the following cards (Through Klarna Payment):

  • Visa
  • Visa Electron
  • MasterCard
  • American Express
  • Maestro

No payment fee

If you have more questions regarding your payment please contact Klarna. For contact details and further information about Klarna, go to: www.klarna.com/us.

Paypal

You will find information on the various payment methods on Paypal's website. Please contact Paypal if you have any questions concerning Paypal Payment.

No payment fee

I want to use a discount code, how do I do it?

Any discount code must be entered in the "discount code" field on the checkout page. You can’t combine different offers with each other.

Refunds

For full information, please see our General Terms and Conditions.

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