Frequently Asked Questions
Frequently Asked Questions
Products
Questions regarding Products
All our posters are printed on 240g Multidesign Smooth White paper, which is a high quality uncoated paper from the Clairefontaine paper mill in France. The paper is archival quality, i.e. it does not yellow over time. The environment is important to us. All our posters are printed on paper bearing the FSC environmental label for responsible forestry and the EU Ecolabel. Our printing facilities are 100% climate-neutral and all production of posters for dearsam.com bears the Svanen environmental label (similar to EU Ecolabel). Read more about the FSC and the EU Ecolabel here.
Why aren't all the designs available in every size?
There can be several reasons why a particular design is not offered in every size. It may be for technical printing reasons or because the design doesn't work in certain sizes.
Frames & Quality
We offer picture frames of the highest quality. All frames have hanging loops on both the long and the short side. Our frames have a perfect fit for all our posters and are also easy to open on the backside with smooth metal buckles.
Our oak frames are made of solid oak. Our black and white wooden frames are made from real painted wood. Our metal frames are made from aluminium. All our frames come with transparent acrylic glass, which makes the frames both shatterproof and lightweight.
Specially-constructed cardboards
All orders are sent in our specially-constructed packaging to guarantee fast, secure delivery to you.
What is FSC for responsible forestry?
Forestry certification according to the Forest Stewardship Council (FSC) means that the forestry land is managed according to the FSC's principles and criteria as set out in the FSC's forestry standard. FSC certified forestry takes account of environmental values and social considerations. Biodiversity, ecologically valuable environments and ancient monuments are protected. Employees in forestry must be offered secure working conditions in accordance with agreements. An expert team with an assignment from the FSC takes social, economic and environmental considerations into account. Source: FSC
EU Ecolabel – the EU's official environmental label
The EU Ecolabel is a Type 1 environmental label. Products that may use the EU Ecolabel are inspected from a life-cycle perspective from raw material to waste. The products must meet stringent environmental, functional and quality requirements. The level of requirements is continually being raised. Source: EU Ecolabel